#How much to fix a cracked imac screen for free#
However, Linus Tech Tips isn’t trying to get the iMac Pro repaired for free under its warranty, which the above covers, but is willing to pay for the repair in full. It occurred during a video where one of the presenters for Linus Tech Tips took apart the iMac Pro, and when replacing the screen accidentally dropped it.Īpple’s terms and conditions for repairs (opens in new tab) says that it will not service products that have been damaged due to “unauthorized modification… faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider."Īs the video clearly shows, this is exactly what they were doing. Warranty woesĪnother reason for Apple refusing to fix the iMac Pro could be because it’s not happy with how it was damaged. In the video, Linus Tech Tips does not say if the team tried any other Apple Authorized Service Providers. An explanation of this may be that the particular repair shop Linus Tech Tips went to had not yet got its certification, therefore it was unwilling to fix the machine.Īnother theory is that even if the shop had the required certification, it was using it as an excuse to get out of having to take on a complex and expensive repair. However, it appears that there is an online training and learning resource provided by Apple to repair iMac Pros, with service parts being available for the workstation since January. Apple apparently told Linus Tech Tips to contact a third party Apple Authorized Service Provider to fix it, which also refused to repair the device, this time stating that Apple has not offered certification courses for servicing and repairing iMac Pros.